Serenity Care Solent provides CQC-regulated home care for adults across Gosport, Fareham and nearby communities. Our local teams support people with personal care, medication, meals, companionship, dementia care, mobility, respite, overnight care and returning home from hospital — every service starts with an assessment, so care is safe, suitable and shaped around the person receiving it.
9.9 / 10 on homecare.co.uk (46 reviews) ● Rated Good by the CQC
Regulated by the Care Quality Commission
No-obligation visit before care begins
Serving the local area since 2019
Recruited with required checks & training
Home care can be helpful when everyday tasks have become more difficult, when someone needs reassurance or company, or when a family needs reliable support around an existing routine. It can be arranged for a short period, introduced gradually, or provided on an ongoing basis as needs change.
Serenity Care Solent is an independent, family-led provider established in 2019, coordinating care from our Lee-on-the-Solent head office, our Fareham branch and our office at Royal Haslar Waterfront Village.
“Very pleased with the service provided by the Serenity Team who cared for and supported our Mum…”
J M · Daughter of Client, homecare.co.uk
Support is agreed in a written care plan and may include personal care, medication support, dementia and condition-led care, companionship, meal preparation, mobility assistance, and respite, overnight, hospital-to-home and live-in care where suitable.
Not sure where to start?
You do not need to know which service name applies before contacting us.
Tell us what is becoming difficult, what matters to you and what a good day looks like — our team can explain the relevant options without pressuring you to make an immediate decision.
We ask where care is needed, the support being considered, preferred times, and whether there are any immediate risks or deadlines.
If we may be able to help, a Care Manager arranges a free, no-obligation assessment — normally in the person’s home.
We confirm the visits, tasks, price and start arrangements, matching carers by assessed needs, skills, availability and compatibility.
The care plan is reviewed when needs change and at planned intervals, with updates shared through your agreed communication route.
30 min (usual minimum)45 min60 min +
Visit length depends on your assessed needs. We confirm the schedule, relevant charges, cancellation terms and bank-holiday arrangements before care begins — all provided clearly in writing.
Serenity cannot decide eligibility, but we can signpost families to Hampshire County Council, NHS information and independent guidance.
Serenity Care Solent is regulated by the Care Quality Commission and is rated Good. Our carers are recruited with the required checks, including DBS checks, and complete training appropriate to their roles. Care is monitored by our local management team, and concerns can be raised directly with us.
Our home care is not a replacement for a GP, community nurse, pharmacist, therapist or emergency service. We will explain if a request needs clinical assessment, specialist equipment or support beyond our role.
In an emergency
Life-threatening emergency?
If someone is seriously unwell, has difficulty breathing, shows signs of a stroke, has a severe injury, or is in immediate danger — call 999 · when to call 999
Care is coordinated from our Lee-on-the-Solent head office, Fareham branch and our office at Royal Haslar Waterfront Village. Availability depends on location, required visit times and current staffing capacity.
GosportLee-on-the-SolentAlverstokeStubbingtonHill HeadFarehamPortchesterTitchfieldLocks HeathPark GateWarsashWhiteleyWickham
We support adults aged 18 and over whose assessed needs can be met safely by our service. This may include older people, adults living with dementia or another health condition, people recovering after hospital treatment, and family carers who need planned respite.
Yes. We review care when circumstances change and can discuss increasing, reducing or altering support. Changes depend on reassessment, safe delivery and staff availability.
We will ask about preferred times and explain what we can reliably provide. Exact availability varies by area and care need, so agreed time windows are confirmed before the service starts.
We will say so honestly. Where appropriate, we may suggest speaking with a GP, NHS 111, Hampshire County Council, a community clinical team or another suitably qualified provider.
If you are considering care for yourself or someone close to you, call or email us. We will listen, explain the next step and, where appropriate, arrange a free home assessment. There is no obligation to proceed.
0333 049 5505 · enquiries@serenitycaresolent.co.uk
No obligation to proceed.
Content owner: Serenity Care Solent Limited · Reviewed by: Stephen Mander, Director
Regulatory evidence: Care Quality Commission — Serenity Care Solent Limited
Useful official guidance: NHS 111 · Hampshire adult social care · GOV.UK Attendance Allowance