Royal Haslar Waterfront Village

Main office & existing customers: 02393 812565| New Customer enquiries: 02393 812565

Quality Home Care at Royal Haslar Waterfront Village

Serenity Care Solent is proud to be located in the heart of the prestigious Royal Haslar Waterfront Village — a unique residential community rich in heritage, nestled on the beautiful south coast of Hampshire. As the exclusive on-site home care provider, Serenity Care Solent offers high-quality, person-centred care services to residents, delivered with compassion, professionalism, and respect.

As a trusted care provider, Serenity Care Solent recognises the importance of supporting individuals and couples in maintaining their independence, dignity, and lifestyle. Each care package is tailored to reflect personal routines, preferences, and values — ensuring care is truly individual and responsive to changing needs. Services are delivered by a team of fully trained, friendly carers, all committed to providing reliable, respectful, and empathetic support.

Introducing
ROYAL HASLAR

Located on the South Hampshire Coast, Royal Haslar is one of Britain’s landmark heritage sites.
Built in 1753, the Grade II Georgian hospital is part of the very fabric of our nation. 
Assured its place in history, it is now protected for the future. Reborn as a luxury waterfront
residential village offering outstanding period architecture and well-appointed, modern apartments.

A proud commitment of care

Personal, condition-led & dementia care

Personal Care – Assistance with daily activities such as bathing, dressing, grooming, toileting, and mobility, always delivered with sensitivity and dignity.

Condition-Led Care – Including overnight support with both waking and sleeping night options, offering peace of mind that professional care is available around the clock.

Dementia Care – Specialist care for individuals living with dementia, with staff trained in communication strategies, symptom management, and meaningful engagement.

Forging meaningful connections

Companionship, meals, shopping & errands

Companionship – Providing valuable social interaction and connection through conversation, hobbies, games, and light activities during regular care visits.

Meal Preparation – Support with meal planning, grocery shopping, and cooking – with a focus on nutrition, taste, and dietary needs.

Shopping & Errands – Assistance with daily tasks such as errands, shopping, light housekeeping, and basic admin, helping individuals stay independent and in control.

Supporting Independence, Every Step of the Way.

Mobility Support, Hospital to Home, Respite and Home Help

Mobility Support – Help with physical movement, accessibility, and transport, promoting safe mobility both within and outside the home.

Hospital to Home Care –

Personalised support during recovery following a hospital stay, with help managing medication, mobility, and everyday routines.

Respite Care – Temporary care to give family carers a break while ensuring their loved one receives professional, compassionate support.

Home Help – Light domestic duties such as vacuuming, dusting, laundry, and general tidying to maintain a clean, safe living space.

Helping You Live Well, Every Day.

Overnight Care, Live-in Care & Medication Assistance

Overnight Care – Flexible night-time care solutions, including sleep-in and waking night support, providing 24-hour reassurance if needed.

Live-in Care – Around-the-clock support by carefully selected carers trained in Serenity Care Solent’s comprehensive in-house training programme, offering physical, emotional, and mental support of the highest standard.

Medication Assistance – Support with medication routines, including reminders, administration, and monitoring to ensure accurate adherence.

Being based on-site at Royal Haslar means the Serenity Care Solent team is always close by, offering timely, responsive care that promotes confidence and peace of mind. Their visible presence strengthens relationships, builds trust, and ensures continuity of care from familiar and consistent staff.

Fully regulated by the CQC, Serenity Care Solent is committed to excellence, empathy, and person-led care. Each carer is chosen not only for their skills but for their ability to listen, connect, and honour each resident’s unique life story.

In partnership with Royal Haslar Waterfront Village, Serenity Care Solent is proud to support a thriving, independent community — where every individual feels safe, valued, and supported.

Why Choose Serenity Care Royal Haslar?

  • A dedicated, local team who know the area and the people we serve.
  • Fully trained, compassionate carers.
  • Flexible care tailored to each client’s lifestyle and preferences.

The reassurance of being part of Serenity Care Solent’s trusted network.

Serenity Care Solent is proud to be independently owned and run, not part of a franchise.

This means:

  • One consistent standard of care – our policies, training, and values are the same across all branches because they’re set by us, not by a franchise owner with separate rules.
  • Continuity of carers – we have the flexibility to keep the same carers visiting you wherever possible, helping to build trust, familiarity, and lasting relationships.
  • Decisions made locally – our management team is based here in the Solent area, not in a distant head office, so we can respond quickly and personally to your needs.
  • A shared culture – our teams across Fareham, Gosport, and Royal Haslar work closely together, sharing knowledge and supporting each other to give you the best possible care.

Being independent allows us to put people before process – meaning the care you receive is always personal, flexible, and centred entirely around you.

Please be advised that while Serenity Care Ltd have a team on site at Royal Haslar, they are an independent third-party which is not a connected/associated company of Haslar Developments Ltd. They are not employees, agents, or representatives of Haslar Developments Ltd, and they operate as a separate entity under their own professional standards and regulatory requirements.

Haslar Developments Ltd do not supervise, manage, or control the day-to-day activities or care practices of third-party contractors on site and residents are free to contract with any care provider of their choosing. Therefore, we cannot accept responsibility or liability for the conduct, performance, or quality of services rendered by any third-party domiciliary care provider.

Any concerns, complaints, or incidents arising from third-party care services should be directed to the relevant care provider or regulatory authority as appropriate.