Serenity Care Move To The High Street

While many companies shy away from our high streets, Serenity Care embraces it.

Serenity Care Solent a locally based Home Care provider took a decision at the end of 2023, to relocate to the high street in Lee-on-the-Solent, why might you ask when many people see empty shops in their area.

Being a Home Care provider, we wanted to be more accessible to a wider audience of people looking for our services, we have a good website and active social media feeds, but not everyone who is looking for care has access to the internet.

Accessible Home Care Provider

We want people to feel comfortable about approaching us and being based in a shop makes it a lot easier for people to visit us, we’ve provided disabled access and a welcoming environment and within the first few days of opening our new shop we had a people walking in to enquire, that may not have found us before.

We had our official opening day on June 24^th 2024 and we had a great time with customers and carer coming along to see us and watch Caroline Dinenage cut the ribbon, a wonderful morning was had by all.

We are really proud to be part of the community on Lee-on-the-Solent high street and to support people with Care in their own home in the Fareham and Gosport area.

Visit us at 86 High Street, Lee-on-the-Solent, Hampshire PO13 9DA and you can contact us by phone or email too 0333 049 5505 and enquiries@serenitycaresolent.co.uk.

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My mum is a customer of Serenity Care (SC) since March 2020, and since then I can only say good things about this agency. My mum is suffering from rheumatoid arthritis and recently from dementia, and her care needs changing frequently. She also does not speak English. SC are very attentive to mum's needs and very accommodating. They found the way to communicate with her. They helped me a lot of times with appointing extra visits at short notice. Once I was feeling unwell myself and one of SC staff went to pharmacy on her break and got medication for me. The staff and the management are genuinely nice, kind and hardworking people, and we developed a warm rapport between us. It is always easy to get hold of office staff and management and discuss any concerns and requests, and these are actioned fast. They have this Care App that I am using whilst at work where I can see what is happening / happened during a visit and also all care updates. I would definitely recommend SC to others.

Kristina Hutornaja

Lovely and friendly caring staff, with a good attitude . A good starting wage & company for anyone wanting to get into this type of career that are willing to work, and meeting some lovely customers. I unfortunately had to stop only due to circumstances beyond my control. Paul C.

paul church

Serenity Care have provided the reassurance I need in the support of looking after my elderly relative. Their carers always arrive as planned and will always feedback with any concerns. Any care reviews are dealt with compassionately and in a timely manner. Communication mechanisms are excellent and I am so pleased I chose them.

jeanette bean

I have nothing but praise for Serenity Care. My husband recently returned home from hospital with a palliative care package and Beverley spent time visiting us and really getting to know Ray. She was professional and caring and explained carefully how her staff would be able to help us. She even went the extra mile in sourcing equipment we needed. Two Carers visited four times a day and all of them were lovely. They cared for Ray with cheerful compassion and it was a pleasure to have their reassuring presence especially when he sadly passed away.